I've only gone to these guys twice, but they are all very friendly and you can see they value their customers. They did a great job on servicing my vehicle. My only complain (and I mean the ONLY complaint) is that both times I got my car serviced there, they left my engine dirty. It's not like they break the engine. In fact, my car has never run better! It's just that they leave the engine (the cover, battery, etc.) covered in what looks like something from the battery. If they didn't dirty my engine, or at least cleaned it up after making it dirty, I would very easily give them 5 starts. As it is now though, 4 stars is the best I can do. Regardless, I still plan on going to thses guys whenever my car needs to be serviced.